Protection Plan

How do I file a claim? 

  • For the fastest service, give us a call (702) 420-7553 or email us at hello@oakandhearth.com
  • Have your order number & email used to make the purchase
  • Many claims are approved instantly. In other cases, a specialist will guide you through the next steps. 
  • We'll either repair your item, send you a replacement or reimburse you for one.

Terms & Conditions

View Terms & Conditions for complete coverage details. Limitations and exclusions apply. Term begins on the date of purchase for but does not replace the manufacturer's coverage.